Payment Policy

Steel Haven Containers LLC – Payment Policy

Thank you for choosing Steel Haven Containers LLC. This Payment Policy explains the payment methods we accept, how payments are processed, and our policies regarding invoices, refunds, cancellations, and transaction security. Please review this policy carefully before completing your purchase.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, and Discover

  • Debit Cards

  • PayPal

  • Bank Transfers (available for selected orders)

Please note that Steel Haven Containers LLC does not accept cash on delivery (COD), personal checks, or money orders for purchases made through our website.

2. Payment Processing

All payments are securely processed through trusted third-party payment gateway providers. Your payment information is encrypted during transmission, and Steel Haven Containers LLC does not store your complete credit card or banking information on our servers.

When an order is placed, a temporary authorization hold may be applied to your payment method to verify that sufficient funds are available. The authorization hold is typically released within a few business days, depending on your financial institution’s policies.

Your credit or debit card will generally be charged once your order has been shipped. For orders containing multiple items, you may see separate charges as individual items are shipped.

3. Invoices and Receipts

After your order has been successfully placed, you will receive an email confirmation that includes your invoice and payment details.

Customers with an online account may also access their invoices, order history, and payment information by logging into their account through our website.

4. Refunds and Cancellations

If you need to cancel an order, please contact our Customer Service team as soon as possible.

  • Orders that have not yet shipped can generally be canceled without penalty.

  • Orders canceled after shipment may be subject to return shipping charges.

  • Approved refunds will be issued to the original payment method used for the purchase.

  • Please allow up to 10 business days for your financial institution to process and post the refund to your account.

  • If you receive a damaged, defective, or incorrect item, please contact our Customer Service team promptly so we can arrange an appropriate replacement or refund.

5. Security

We take the security of your personal and financial information seriously and use industry-standard security measures to protect all payment transactions.

If we detect suspicious activity or believe a transaction may be fraudulent, we reserve the right to temporarily suspend the transaction and contact you to verify its legitimacy before processing your order.

6. Changes to This Payment Policy

Steel Haven Containers LLC reserves the right to modify or update this Payment Policy at any time. Any revisions will become effective upon publication on our website. We encourage customers to review this policy periodically to stay informed of any changes.

7. Contact Us

If you have any questions or concerns regarding this Payment Policy, please contact us:

Steel Haven Containers LLC

📧 Email: sales@steelhavencontainersllc.com

📞 Phone: +1 (570) 849-0641

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